Cookie Policy

What Cookies Mean In CAPGENX

Cookies are small pieces of data stored in your browser or device that help websites and applications recognize sessions, remember settings, measure performance, and maintain smoother user experiences. CAPGENX uses cookies and similar browser technologies to keep key features working reliably across login, learning, personalization, and support journeys.

We aim to keep cookie usage proportional to a real platform purpose. Essential functionality comes first, performance and analytics are used to improve service quality, and personalization is used to support better educational experiences where applicable.

Optional analytics and marketing stay off until you choose them on the cookie banner. Necessary cookies (login and security) cannot be turned off if you use the product.

Categories We Use

• Necessary (always on): sign-in and security, and remembering your cookie choice. The app also keeps settings such as your layout and drafts in your browser's local storage.
• Analytics (off until you opt in): Google Analytics and Microsoft Clarity, to understand which pages are used and where people get stuck.
• Marketing (off until you opt in): Meta Pixel, to measure ads. Please do not turn this on for a child's device.

You can change these choices at any time with Review cookie choices on this page or in Privacy settings. Turning a category off removes its cookies.

What We Do Not Store In Cookies

We do not intentionally place personally identifying information directly into cookies. Authentication, session management, and product operation may rely on tokens or identifiers, but our policy is to avoid storing raw personally identifying values in browser cookies.

Operational Purposes

• Maintain sign-in state and secure access across authenticated experiences
• Remember settings such as preferences, interface choices, or workflow continuity
• Measure service usage patterns so we can improve navigation, support, and stability
• Improve personalization and adaptive learning experiences where product logic depends on recent context
• Monitor performance and diagnose failures without requiring users to re-enter information repeatedly

Managing Cookies In Your Browser

Most browsers allow you to block, clear, or restrict cookies through browser settings. Depending on the device and browser, you may also be able to remove existing cookies, limit third-party cookies, or set site-specific permissions.

1. Open your browser privacy or security settings
2. Review saved cookies and site data permissions
3. Choose whether to block all cookies, limit some categories, or clear stored values
4. Re-test CAPGENX features after making changes, because some features may behave differently

Third-Party Services And Embedded Technology

Some parts of the platform may rely on third-party infrastructure, analytics, authentication, or embedded components that can set or read browser-side data as part of delivering their function. Where this occurs, those technologies are expected to be used in line with the relevant service purpose, contractual controls, and our privacy commitments.

We review third-party dependencies with an eye toward educational use, security, and privacy alignment rather than broad marketing-style tracking.

Questions About Browser Data And Tracking

If your institution, parent team, or internal security group needs more detail on how CAPGENX uses cookies, session technologies, or browser-side persistence, contact us and we can help map those controls to your operational requirements.