The Grievance Officer is Athak Goyal. You can reach them at [email protected] or +91 8008009366.
Grievance Redressal
Grievance Officer
Appointed officer
Athak Goyal, Grievance Officer
Email: [email protected]
Phone: +91 8008009366
Postal address: 4th Floor, 8-5/2, Lakshmi Complex, Sai Anurag Colony, Industrial Area, Ameenpur, Bachupally, Hyderabad, Telangana 500118
How we handle it
Timelines
We will acknowledge within 48 hours and resolve or close within 15 days, or as advised by applicable law. You will receive a ticket number. Status is tracked as open, acknowledged, or resolved.
For billing only, you may also write to [email protected] first. Privacy requests can go through Privacy settings.
File a complaint
Company details
CAPGENX Private Limited
CIN U62099KA2026PTC214139 · Telangana
Registered office: 4th Floor, 8-5/2, Lakshmi Complex, Sai Anurag Colony, Industrial Area, Ameenpur, Bachupally, Hyderabad, Telangana 500118
Customer care: [email protected] · +91 8008009366 · Mon–Sat 10:00–18:00 IST
Grievance — FAQ
How to reach the grievance officer.
CAPGENX acknowledges complaints within 48 hours and aims to resolve or close them within 15 days, or as the law requires.